- Escalation management
- HPE electronic remote support solution
- Access to electronic support information and services
- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- 4-hour onsite response
- Firmware updates for selected products
- Software support
- Access to technical resources
- Software features and operational support
- Software product and documentation updates
HP Care Pack-tjänsterna kompletterar din hårdvara och programvara med kostnadseffektiva heltäckande supportlösningar som ger dig ro i sinnet.